FAQs

📦 When will my order arrive?
Orders placed with Etfecocorp are usually prepared and dispatched within 1–2 business days after payment confirmation.

As we currently ship within Poland, most deliveries arrive within 2–5 business days after dispatch. Once your package has been shipped, you will receive an email with tracking information so you can monitor the delivery progress.

🚚 Where do you ship?
At the moment, Etfecocorp ships exclusively within Poland.

Our focus is on providing dependable and efficient nationwide delivery. International shipping options may become available in the future.

🔍 How can I track my order?
After your order has been dispatched, we will send you a tracking number and tracking link via email.

This allows you to check real-time shipping updates and follow your package until delivery.

💳 Which payment methods do you accept?
We support secure and commonly used payment methods in Poland, including:

  • BLIK
  • Visa
  • Mastercard

All payments are processed through encrypted and secure payment gateways to protect your financial and personal information.

⏳ What should I do if my order is delayed?
Although we aim to deliver all orders within the estimated timeframe, occasional delays may occur due to:

  • Public holidays
  • Weekends
  • Weather conditions
  • Courier or logistical issues

If your order has not arrived within the expected delivery window, please contact us with your order number and we will assist you.

🔁 Can I return a product?
Yes. Returns can be requested within 30 days of receiving your order, provided that:

  • The item is unused and undamaged
  • The product is returned in its original packaging

Please contact our support team before sending the item back so we can provide return instructions.

❗ What if my order arrives damaged or incorrect?
If you receive an incorrect or damaged product, please notify us within 7 days of delivery.

Send us your order number together with clear photos of the issue. We will review the case and provide an appropriate solution, such as a replacement, refund, or store credit.

💬 Need additional assistance?
Our support team is here to help with any questions or concerns.

📧 Email: info@etfecocorp.com
📞 Phone: +48 506 547 107
🕒 Support Hours: Monday – Friday, 9:00 AM – 5:00 PM

Company Name: Etfecocorp
Owner: Bartosz Siwiec
Address: ul. Kosynierów 11/9, 21-040 Świdnik, Poland

Thank you for choosing Etfecocorp. We are committed to making your shopping experience secure, simple, and enjoyable. ✨